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Step-by-step guide to completing the arrival service form

Step-by-step guide to completing the arrival service form

Application & Document Help

This form allows you to register for Vietnam Skyservice’s premium arrival services, designed to ensure a smooth and expedited entry into Vietnam. Please follow the instructions below to complete your application accurately.

Step 1: Select Service Type

► Group of Service *

Choose the appropriate service based on your flight direction:

  • Arrival Service – For inbound travelers arriving at Vietnamese airports

  • Departure Service – For outbound travelers departing Vietnam
    Connection Service – For transit assistance within Vietnam

Example: If you are arriving at Tan Son Nhat (SGN), select "Arrival Service".

► Specific Service *

After selecting the group, available packages will appear. Choose one of the following:

  • Arrival VIP Fast Track – Priority immigration & customs clearance

  • Arrival VIP Fast Track + Car – Includes private airport transfer

  • Arrival VIP Fast Track + Car + SIM – Full package with SIM card upon arrival

  • Car Pick-Up Only – Private transfer without fast-track

  • SIM Card Only – 4G/5G local SIM and eSIM delivered at the airport

  • Car Rental (8 hours / 120 km) – Private car with driver for full-day use

► Vietnam Visa Status *

Please indicate your visa status:

  • Yes – You already possess a valid Vietnam visa

  • No – You do not have a visa yet

  • Visa Exemption – You are eligible for visa-free entry

Note: If you select “No”, you may opt for our Vietnam Visa service in the Add-Ons section.

Step 2: Enter Travel Information

Please provide the following:

  • Number of Passengers *
    Total number of travelers using the service (adults and children)

  • Arrival Airport *
    Select: HAN (Hanoi), SGN (Ho Chi Minh City), or DAD (Da Nang)
    List of Airports in Vietnam with IATA Codes

  • Flight Number *
    Enter exactly as shown on your ticket (e.g., VN123, SQ186)

  • Arrival Date & Time *
    Select your expected landing date and time (Vietnam local time)

Step 3: Add-On Services (Optional)

You may include additional services:

  • Airport Pick-Up

  • SIM Card

  • Car Rental (8 hours/120 km)

  • Vietnam Visa Assistance

  • Round Trip (Arrival + Departure)

Step 4: Provide Personal Information

Depending on your visa status, please submit the following:

A. If You Have a Valid Visa

Required documents:

  • Passport photo page

  • Flight ticket

  • Vietnam visa copy (PDF or stamped)

  • Contact information of the booking party

► Confirm by checking:

☑ I confirm the information provided is accurate.
☑ I accept the terms & cancellation policy.

B. If You Require a Visa

► Submit:

  • Full name, nationality, gender, DOB

  • Passport number & expiry date

  • Passport photo & portrait (white background)

  • Flight ticket

  • Emergency contact details

  • Booking party’s contact details & address

► Confirm:

☑ I confirm the information provided is accurate.
☑ I accept the terms & cancellation policy.

C. If You Are Visa-Exempt

Submit:

  • Passport photo page

  • Flight ticket

  • Booking party’s contact details

Confirm:

☑ I confirm the information provided is accurate.
☑ I accept the terms & cancellation policy.

Important Notes

  • File format: .jpg, .jpeg, or .png (max 5MB)

  • Passport validity: minimum 6 months from entry date

    For example:
    If your travel date is December 1, 2025, your passport must remain valid until at least June 1, 2026. Otherwise, you risk being denied entry at the border.

  • For group travel: select the corresponding number of passengers in the "Number of passengers" section in Step 1, and provide the required information for each traveler individually.

Step 5: Review & Payment

► Once all details are entered, the system will display a full summary. Please verify:

  • Name

  • Passport number

  • Flight date

  • Selected services

► Select your preferred payment method:

  • Credit/Debit card

  • Bank transfer

  • PayPal (if supported)

Confirmation

► Upon successful payment, you will receive:

  • Confirmation email

  • Assigned staff contact for airport meet & assist

  • Visa approval letter (if applicable)

► For any assistance, please do not hesitate to contact us at any time:

📞 Hotline: +84.357.522.522
📧 Email: info@vietnamskyservice.com 

We are dedicated to providing you with a smooth and exceptional arrival experience.

Contact us

Please get in touch with us, we'd like to hear from you and will reach you as soon as possible

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Step-by-step guide to completing the arrival service form | Vietnam sky service